Overview

Welcome to Natya Arts Innovation. By accessing and using our website and services, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. User Accounts

• Account Creation : Users must provide accurate, complete, and up-to-date information when creating an account with us.
• Account Security : Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Any unauthorized use should be reported immediately.
• Account Termination : We reserve the right to suspend or terminate user accounts that violate these terms or engage in prohibited or harmful activities.

2. Service Usage

• Acceptable Use : Our services must only be used for lawful purposes. Users agree not to engage in any activity that may harm our platform or violate any applicable laws
• Prohibited Actions : Actions such as unauthorized access, distribution of malicious content (viruses, malware), hacking, or other harmful activities are strictly prohibited. Any violation may result in immediate account suspension or legal action.

3. Termination of Service

• Conditions for Termination : We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in harmful or illegal activities. Termination may occur without prior notice in serious cases

4.Privacy Policy

• Personal Information : We collect personal information such as name, email address, payment details, etc., to process transactions and provide services.
• Cookies : Our website uses cookies to improve user experience and offer personalized features
• Usage Data : We collect data on how users interact with our website and services to enhance performance and user experience

• Purpose : The collected data is used to operate and improve our services, process payments, and communicate with users.
• Third-Party Sharing : We do not share your personal data with third parties, except for essential service providers (such as payment processors) that help us operate our platform

• Security Measures : We employ robust security measures, including encryption and access controls, to protect your data from unauthorized access or breaches.

• Access and Correction : Users can access and update their personal information by logging into their account
• Deletion : Users can request the deletion of their personal data by contacting our support team.

• Notification : Any significant changes to our privacy policy will be communicated to users via email or by updating our website.

5. Refunds/Cancellations Policy

• Products and Services : Refunds or cancellations are only available for eligible products and services as outlined on our website

• Request Steps : To initiate a refund or cancellation, customers must contact our support team with their purchase details.
• Timeframe : Refund requests must be made within 30 days of the original purchase. Once approved, refunds will be processed within 25-30 working days.
• Refund Options : Instead of receiving the refunded amount, customers have the option to rejoin the course at a future date. This option allows them to resume their learning when convenient, without losing their initial investment.
• Refund Amount : The refunded amount will be calculated after deducting any applicable processing fees and taxes.

• Non-Refundable Items : Certain products or services may be non-refundable. These will be explicitly outlined during the purchase process

• For any refund or cancellation inquiries, please contact our support team with reason and bank details at : accounts@natyaarts.com

6. Pricing Policy

• Clear Listings : All prices for our products and services are clearly listed, including any applicable taxes and fees.

• Payment Currency : All prices are listed in Indian Rupees (INR). Any currency conversion fees or additional charges from the customer’s payment provider are the responsibility of the customer.

• Online Payment Methods : We accept online payments via credit/debit cards, net banking, UPI, and digital wallets.
• Offline Payment Methods : For certain services, we also accept bank transfers or cash payments, where applicable.

• Processing Fees & Taxes : In the event of a refund, the refunded amount will be issued after deducting any applicable processing fees and taxes

• Notification : We reserve the right to modify our prices at any time. Any changes will be communicated to users via email or by updating the information on our website.

7. Governing Law

• Jurisdiction : These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of Indian courts.

By using our services, you agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform